Terms of use

Draft — not legal advice. A solicitor must review this before it is published as live terms of use.

Last updated: 18 September 2026.

The operator is not named here yet. English law, courts of England and Wales, until a different entity is named.

The product

KinShield is software that helps you check a person you have paired with, or a linked organisation, on a second channel.

It is not a deepfake detector. It is not a call recorder. It is not a bank. It is not a payment rail. It does not listen to your calls. It does not guarantee that a call is safe.

A green tick means a real check ran. If a check cannot run, the app must say so. A missing card from a firm you have never linked proves nothing. Call back on a number you already have.

Organisations and demo names

When an organisation actually uses KinShield, they can prove a call with a card in the app. KinShield does not speak for companies that are not on it. Names such as Northbank, Orbit Mobile, Harbour Life, Meridian Pensions, or Civic Energy are fictional demo brands, not partners, certifications, or endorsements.

Do not present those names as a real bank, insurer, or network. Do not tell anyone that a named high-street firm “will show a card” or that “if no card appears, hang up” about a company that does not use KinShield.

Your responsibilities

• Pair only with people you are physically with. Do not pair over a suspicious call.
• Do not read KinShield words, Classic digits, or a safe word to a stranger.
• Do not send the safe word by text.
• Organisations must not auto-retry a denied check or press a customer to approve.
• Do not use KinShield to impersonate someone, harvest invite codes, or spam verification prompts.

You are responsible for what you do after a check — including money you send, or do not send. KinShield does not move that money.

Accounts

You must be 13 or older. Keep your sign-in to yourself. You may delete the account in Settings.

Features listed as off in the product are off on purpose. That includes sending money to someone in the circle, and the Pay-tab identity check (it says “Not checked” because it does not contact the other person). Do not rely on KinShield as your only defence against fraud.

Free and Pro

Free is one circle for you and one other person, with pairing, words, safe word, challenge questions, organisation cards, and Learn. Every check is included.

KinShield Pro, when sold, is a monthly or yearly auto-renewing in-app subscription. It lets the owner of a circle grow it to six people and belong to up to three circles; the people they add join free. On iPhone it is sold through Apple, not a website checkout. On Android it is sold through Google Play. Payment transfers inside the app are not part of Pro.

If you start Pro within 24 months of our public launch, you pay the founding price for as long as your subscription continues without a break, until a fixed date shown in the app. After that date, or if your subscription lapses after the founding period has closed, the standard price applies. We will tell you in advance of any price change, as the store requires.

Price is set in the store, not in these terms. Cancel at least 24 hours before the end of the current period in Apple ID or Google Play subscriptions. When a period ends without renewal, Free limits return: nobody is removed from a circle and every check keeps working, but no one new can be added until the circle fits Free or Pro resumes.

Acceptable use of the organisation console

Staff we invite may use the console to raise a card for a customer who has already linked that organisation. There is no self-serve signup on the marketing site. Do not search KinShield for people you do not already hold as customers. Do not put personal data in webhook payloads beyond your own case reference.

Liability

The software is provided as-is. To the fullest extent English law allows, we are not liable for money you send or do not send, for a scam that used a cloned voice, or for a check you skipped. Nothing in these drafts excludes liability that cannot legally be excluded.

Changes

We may update these terms. A live version must stay honest about what the product does. It must not claim detection, call recording, banking, or a payment that does not exist.

Same draft as the in-repo file used for store submission.